Frequently asked questions

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  • All utilities - electric, gas and water - are included in the rent on a ‘fair usage allowance’ with hot water available 24-hours per day. 
  • Heaters are controlled individually by the tenants in their rooms.
  • High-speed internet and Wi-Fi throughout the building, including bedrooms and ethernet cable connection in bedrooms
  • Council Tax – students are exempt from paying council tax, however some councils may charge tenants out of term time, therefore the tenant is liable for any council tax charges that may be incurred.

A flat-screen, 32 inch TV with 40 channels is provided in most of our apartments and studios. Please check with the management team at your accommodation what is provided.

If you’ve brought your own TV, you’ll be pleased to hear that there’s a TV aerial point in your bedroom, but please note, you are responsible for providing your own TV licence (www.tvlicensing.co.uk).

Broadband and Wi-Fi is available throughout the building, 24 hours a day.  Wired connections are available via an Ethernet cable, available from the concierge team, and connected to the wall socket in your room – simply open your web browser and follow the instructions.

Please see the ‘Rents’ of your property for downloadable pricing schedule and dates.

Students will need to provide evidence of a UK based guarantor such as a family member or friend.  Payments can then be made in three instalments – the first one of which must be paid in advance of tenancy.

If students are unable to provide a UK based guarantor, payment will need to be paid a year in advance, in full, prior to tenancy start dates.

Communal student living is all part of the university experience. But at Collegiate we think we’ve arranged things to ensure that you have a great environment, friendly people and a real sense of community. We want you to enjoy the now and look back with fondness when the time comes to move on.

To help make sure you have the best of times, our accommodation team will arrange events throughout the academic year to help you get to know your flatmates while having a good time – and even learning something new and different from your studies.

Keep an eye on the Facebook page for your student residence and notice boards for up-coming events.

Please let us have details at the time of booking and we will always try and accommodate friends and students from the same university together.

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